Note: We are currently only creating Pilot groups for Microsoft Teams. Once official released agency-wide we will replace this with a link to a Service Catalog item to request a new team for your group.


We are working on a release date for 2021.


Looking to start and pin chats with your team members? See below for more information.



Start a chat


  • In Chats, you can have 1:1 or group chats with people.
  • Select New chat Select to start a new chat. .
  • Type the name of the person or people you want to contact.
  • Select the down arrow to add a name to your chat group.


Make video and audio calls from a chat


Select Video call Select to start a video call. or Audio call Select to start an audio call. to call someone directly from a chat.


Pin a chat


  • To pin a chat, select More options > Pin. The chat appears in the Pinned list.
  • Note: You can pin up to 15 chats.
  • To unpin a chat, select More options > Unpin.


Click here for Microsoft Teams overview article.