To set up the Microsoft Authenticator app, please follow the guide below. Please be patient with the Microsoft website during this process.
1. Sign in to your account on your workstation (laptop or desktop) by going to https://portal.office.com > enter your [email protected] > enter your password.
2. You will be prompted to enter your SMS code (as normal).
3. You will now be prompted with a new window stating "Protect your account". Go to Next.
4. The next window will state "Start by getting the app". (If you have an agency owned device, the application will already be installed). Click Next.
5. You will now be presented with the following screen. Click Next then go to Step 6 where you will need your smartphone to scan the QR Code on your workstation's screen.
6. Open your Cellphone > Go to Authenticator.
7. Enter your Passcode for your smartphone.
8. Go to the + sign in the top right.
9. Choose Work or school account.
10. Go to Scan QR code
Scan the QR code and this will add your account to the Microsoft Authenticator app. The process should now be completed on your workstation.
You will now be required to authenticate with the Microsoft Authenticator app going forward.